Privacy Policy

Effective Date: [23-06-2023]

At Anids Benflow Online Transport Booking Organization (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our online transport booking services. By using our services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you create an account or make a booking through our website or mobile application.

1.2 Usage Information: We may collect information about your interactions with our services, including your IP address, browser type, operating system, pages visited, and referring website. We may also collect data on the dates and times you access our services.

1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website. These technologies help us collect information about your usage patterns and preferences.

  1. Use of Information

2.1 Provision of Services: We use the collected information to provide our online transport booking services to you, process your bookings, communicate with you regarding your reservations, and send you relevant updates and notifications.

2.2 Customer Support: We may use your information to respond to your inquiries, requests, or complaints and provide customer support.

2.3 Marketing and Communication: With your consent, we may use your information to send you promotional materials, offers, newsletters, or other communications related to our services. You can opt-out of receiving such communications at any time.

2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, enforce our terms of service, or protect our rights, property, or safety, as well as those of our users.

  1. Information Sharing

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and customer support services. These providers are obligated to protect your information and can only use it to provide services on our behalf.

3.2 Business Partners: We may share your information with our business partners, such as transport providers, to facilitate your bookings and provide the requested services.

3.3 Legal Requirements: We may disclose your information if required by law, government request, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing activities. Please contact us using the information provided below to exercise these rights.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a prominent notice on our website or through other communication channels. Your continued use of our services after such modifications will constitute your acknowledgment and acceptance of the updated Privacy Policy.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: customersuccess@anidsbenflo.com

Address: Anambra state

Our Vision is to use all available resources to become the largest and most efficient road transport corporation helping people to Book transport online Across Nigeria.

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